Terms, Privacy & Refunds

Last updated: 23 June 2026

Terms Privacy Refunds Shipping Contact

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website multiculture.ge and any purchase made through it. The site is operated by Multi Culture ("MULTI CULTURE", "we", "us"), located at 18 Queen Tamar Avenue, Tbilisi, Georgia. By placing an order you agree to these Terms.

1. Products & authentication

We sell curated streetwear and designer apparel and accessories. Every item is described as accurately as possible, including condition (new or pre-owned) and any flaws. All pieces are checked through our own authentication process. Colours and sizing are provided for guidance and may vary slightly from what appears on your screen.

2. Pricing & payment

All prices are listed in Georgian Lari (GEL, ₾) and include applicable taxes unless stated otherwise. Shipping is calculated at checkout based on destination. Payment is processed securely by our payment provider; we do not store your full card details. We reserve the right to cancel and refund any order in case of pricing errors, suspected fraud, or stock being unavailable.

3. Orders

An order is confirmed once payment is successfully received and you receive an order confirmation. Many items are one-of-one or limited stock; if an item sells out before your order is processed, we will notify you and issue a full refund.

4. Intellectual property

All brand names and trademarks shown belong to their respective owners. The MULTI CULTURE® name, logo, site design and content are our property and may not be copied or reused without permission.

5. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of the site or our products. Nothing in these Terms limits your statutory consumer rights.

6. Governing law

These Terms are governed by the laws of Georgia. Any dispute will be subject to the courts of Tbilisi, Georgia.

7. Changes

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

Privacy Policy

This Privacy Policy explains how Multi Culture collects and uses your personal data when you use multiculture.ge.

What we collect

How we use it

Who we share it with

We share data only with providers that help us run the store — our payment processor, shipping/courier partners, and hosting provider — and only as needed to fulfil your order. We do not sell your personal data.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent to marketing at any time. To do so, contact us using the details below.

Data retention & security

We keep order records as long as required for legal and accounting purposes, then delete or anonymise them. We use reasonable technical measures to protect your data, and payment is processed over encrypted connections.

Cookies

The site uses essential cookies to keep your cart working and may use optional analytics cookies. You can control cookies through your browser settings.

Refunds & Returns

All sales are final. Because our pieces are curated and limited, we do not accept returns or exchanges for change of mind, sizing, or fit. Please check the product description, sizing and photos carefully, and message us before ordering if you have any questions.

This policy does not affect any rights you may have under applicable consumer protection law.

Shipping

Contact

For any question about an order, a faulty item, or your data: